We create each bracelet with the utmost love and care, but the stretch cord is not indestructible and may break over time. Though, if your jewelry happens to break within 30 days of purchase, we’ll restring it at no cost to you. If more than 30 days have passed since you purchased your bracelet, we are happy to repair it for a fee of $5.

Simply add the Bracelet Repair fee to your cart and check out.

Download the Jewelry Repair Request Form here and follow the instructions to return your bracelet to our studio.

Did you purchase one of our pieces from a retail shop? Please contact them to arrange for your item to be returned to us for repair.

Have a question about the repair/return process? Simply e-mail us at info@charliemadisonoriginals.com.

**The current turnaround time for repairs is 1-2 weeks from the time we receive your piece.