Bracelet Repair

Bracelet Repair

2 reviews
Regular price$ 5.00
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  • Supports military charities
  • Custom sizing available
  • Ready to gift

We create each bracelet with the utmost love and care, but the stretch cord is not indestructible and may break over time. Though, if your jewelry happens to break within 30 days of purchase, we’ll restring it at no cost to you. If more than 30 days have passed since you purchased your bracelet, we are happy to re-string it for a fee of $5.

Please note: This service is only for re-stringing the gemstones and metal accents that you send back to us. It does not include the replacement of missing gemstones or metal accents. If you are missing stones or accents and would like them replaced, please contact us first at info@charliemadisonoriginals.com.

Simply add the Bracelet Repair fee to your cart and check out.

Download the Jewelry Repair Request Form here and follow the instructions to return your bracelet to our studio.

Have a question about the repair/return process? Simply e-mail us at info@charliemadisonoriginals.com.

**The current turnaround time for repairs is 1-2 weeks from the time we receive your piece. 

What’s the difference between a Mini Bracelet and Standard Bracelet?

Mini Bracelets are made with a bit smaller stones than our standard gemstone bracelets. The length is exactly the same (7 to 7-1/4 inches) so they are sized for adults. The Mini Bracelets are a bit daintier and make stacking a breeze!

What if the 7- 7-1/4 inch length won't work for my wrist?

If you need a smaller or larger length, we’re happy to customize your bracelet to fit your wrist. Simply leave us a note in the "Notes to Charliemadison Originals" box at checkout with your preferred length.

If you’re not quite sure of your exact size, wrap a tape measure tightly around the wrist you plan to wear your brand new bracelet on and add one inch. Prefer your bracelet to be slightly loose? Add an extra ¼ - ½ inches.

How much will it cost to ship?

First-class USPS shipping within the U.S. and to military addresses is $4.95. Add a second bracelet to start your stack and honor your military family story and shipping is free over $49.

When will my order ship?

We're so excited for you to get your new piece of jewelry (or for it to arrive in the hands of your favorite gal)! Orders ship from our Maryland studio via USPS or UPS within 3-5 business days.

Do you offer returns or exchanges?

We want you to be completely delighted with your Charliemadison purchase. If by chance you're not, simply get in touch at info@charliemadisonoriginals.com within 30 days. We'll be happy to help you with a refund, exchange, or any other questions. Items purchased during sale events cannot be returned.

More than a motto

Everyday Reminders That Every Day Matters®

Every bracelet tells part of your military family story - they are sweet everyday reminders that you are not alone on this journey. Our motto card is tucked in alongside each bracelet to serve as a guiding light that reminds you that you are strong, resilient, and courageous and that your sacrifices matter. Life as a military family is tough, but so are you!

CONNECTED TO COMMUNITY

Our signature leather knot on each bracelet is more than just a simple decoration. It’s a symbol that ties you to our Community, our U.S. Navy roots, our mission, and our belief in the power of family and community.

Allow that little knot to be your anchor that keeps you focused on the everyday moments and reminds you how resilient military families can be.

Supporting Fellow Military Families

You're part of a small, but mighty community that believes in the power of giving back!

5% of your purchase is donated to organizations that support military service members and their families.

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Filter Reviews:
11/15/2020

Bracelet repair

I had to send my sacred spaces bracelet in to be repaired and it arrived this week, beautifully packaged, with a sweet note! It's as good as new and I am so happy to be wearing it again. Thank you!

CV
Catie V.
United States United States
09/06/2018

Excellent customer service!

Excellent customer service!

GH
Gail H.
US US
Strength Behind Our Heroes
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